We are ZenOffice, a fast growing and ambitious company. As we all know, any business is only as good as its people. That we’re so upwardly mobile, so successful across the North West, is clear testament to the quality of our team.
But of course, we’re always on the lookout for fresh talent. For people to help us grow.
Think you can make a difference? We’d love to hear from you. The least you’ll need is a generous spirit, a genuine passion for customer service and the ability to share that passion with clear conviction. The rest?… We can discuss.
Here’s what we can offer.
For a start, everybody who works at ZenOffice enjoys a genuine opportunity to fulfil their potential. And as well as all the usual employee benefits we also provide:
- A day’s holiday on your birthday
- Free continental breakfast two days a week
- A fully equipped kitchen and breakout area
- Regular all expenses paid staff do’s
- A fun and upbeat environment
- A weekly visit to the office from a mobile car valeting service
Interested?
Please email your CV with a covering letter, stating which position you would like to apply for, to recruitment@zenoffice.com.
All applications will of course be treated in the strictest of confidence.
CURRENT VACANCIES
New Business Development Manager – Business Supplies Division
New Business Development Manager – Business Supplies Division
Location: Chadderton, Greater Manchester
Salary: OTE £60,000 – uncapped earning potential
Job type: Permanent
Contact: recruitment@zenoffice.com
We are looking for a talented and experienced New Business Development Manager to join our busy sales department. This is an exciting role for the right candidate who thrives in a dynamic and challenging but fun work environment.
The role requires a strategic thinker with a track record of winning and progressing new business at a corporate level. You will have extensive experience of developing strong relationships at a senior level and maximizing all sales opportunities. Previous experience of winning new business is essential and you will be expected to manage a portfolio of leads and opportunities. Whilst knowledge of the business-supplies industry would be preferred we would like to hear from you if you have experience in any of our seven divisions.
You’ll need the following skills:
- Proven track record of achievement
- Strong business development at a corporate level
- Excellent spoken and written communication skills
- Strong presentation and negotiation skills
- Confidence, tact and a persuasive manner
- Outstanding organisational and time-management skills
- Good interpersonal skills, for working with a range of colleagues and clients
- A professional manner
- Good business sense and the ability to work to budgets
- Team player
We offer a competitive salary and uncapped bonus scheme, company car, 21 days’ holiday which increases with service, a day off on your birthday and a pension scheme. Other fantastic benefits include free continental breakfast two days a week, all-expense paid Summer and Christmas parties, charity fundraising activities and an upbeat, fun environment. Hours of work are 9am – 5pm Monday to Friday.
We’ve grown to a family of over 100 employees and our average length of service is 14 years which is testament to the great work environment we provide. We have experienced year on year growth for the past eight years and have numerous business awards under our belt so don’t miss out on this great opportunity to join an exciting and forward-thinking company and grow along with us.
Sales Account Managers – Business Supplies Division
Sales Account Managers – Business Supplies Division
Location: Chadderton, Greater Manchester
Salary: Competitive – uncapped earning potential
Job type: Permanent
Contact: recruitment@zenoffice.com
We’re always looking for talented and experienced Sales Account Managers to join our ZenOffice team. The role requires customer-facing skills and will involve winning and developing new business whilst managing a portfolio of accounts and leading/training other members of the account team. Previous experience of account management is essential, and knowledge of the office-supplies industry would be preferred.
You’ll need the following skills:
- Proven track record of achievement
- Excellent spoken and written communication skills
- Strong presentation and negotiation skills
- Confidence, tact and a persuasive manner
- Good organisational and time-management skills
- Good ‘people skills’, for working with a range of colleagues and clients
- The ability to lead and motivate a team
- A professional manner
- Good business sense and the ability to work to budgets
We offer a competitive salary and uncapped bonus scheme, company car, 21 days’ holiday which increases with service, a day off on your birthday and a pension scheme. Other fantastic benefits include free continental breakfast two days a week, all-expense paid Summer and Christmas parties, charity fundraising activities and an upbeat, fun environment. Hours of work are 9am – 5pm Monday to Friday.
We’ve grown to a family of over 100 employees and our average length of service is 14 years which is testament to the great work environment we provide. We have experienced year on year growth for the past eight years and have numerous business awards under our belt so don’t miss out on this great opportunity to join an exciting and forward-thinking company and grow along with us.
Sales Administrator – Business Supplies Division
Sales Administrator – Business Supplies Division
Location: Chadderton, Greater Manchester
Salary: Competitive
Job type: Permanent
Contact: recruitment@zenoffice.com
We are looking for an enthusiastic and hard-working individual to work in a support role to our Account Managers. The role will involve answering incoming calls, making outbound calls to new and existing business and enquiry handling, whilst also receiving, processing and upselling orders and putting together contracts aimed at winning new business.
You’ll need the following skills:
- Experience in the office-supplies or other related industry
- Proven track record of achievement
- Excellent customer-care skills
- Excellent verbal and written English
- Accuracy and attention to detail
- Good administrative and organisational skills
- Good computer and typing skills
- An ability to work under pressure and to deadlines
- An ability to work independently and as a team
- Proactivity
We offer a competitive salary, 21 days’ holiday which increases with service, a day off on your birthday and a pension scheme. Other fantastic benefits include free continental breakfast two days a week, all-expense paid Summer and Christmas parties, charity fundraising activities and an upbeat, fun environment. Hours of work are 9am – 5pm Monday to Friday.
We’ve grown to a family of over 100 employees and our average length of service is 14 years which is testament to the great work environment we provide. We have experienced year on year growth for the past eight years and have numerous business awards under our belt so don’t miss out on this great opportunity to join an exciting and forward-thinking company and grow along with us.
Field Sales Person – Business Supplies Division
Field Sales Person – Business Supplies Division
Location: Chadderton, Greater Manchester
Salary: £25-£30k basic, dependant on experience – uncapped earning potential
Job type: Permanent
Contact: recruitment@zenoffice.com
We’re seeking a talented and eager Field Sales Person to join our ZenOffice team. The role requires customer-facing skills and will involve winning and developing new business. Proven track record in new business sales & delivering targets is essential and knowledge of the office-supplies industry would be preferred.
You’ll need the following skills:
- Proven track record of achievement
- Excellent spoken and written communication skills
- Strong presentation and negotiation skills
- Confidence, tact and a persuasive manner
- Good organisational and time-management skills
- Good ‘people skills’, for working with a range of colleagues and clients
- Can work independently but also as part of a team
- The ability to deliver set KPI’s
- Self-motivated and committed
- Good business sense and the ability to work to budgets
We offer a competitive salary, 21 days’ holiday which increases with service, a day off on your birthday and a pension scheme. Other fantastic benefits include free continental breakfast two days a week, all-expense paid Summer and Christmas parties, charity fundraising activities and an upbeat, fun environment. Hours of work are 9am – 5pm Monday to Friday.
We’ve grown to a family of over 100 employees and our average length of service is 14 years which is testament to the great work environment we provide. We have experienced year on year growth for the past eight years and have numerous business awards under our belt so don’t miss out on this great opportunity to join an exciting and forward-thinking company and grow along with us.
Telesales and Sales Support Person – Business Supplies Division
Telesales and Sales Support Person – Business Supplies Division
Location: Chadderton, Greater Manchester
Salary: £18k-£21k basic, dependant on experience
Job type: Permanent
Contact: recruitment@zenoffice.com
We are looking for an enthusiastic and hard-working telesales person to join our busy sales department. This is an exciting role for the right candidate who thrives in a dynamic and challenging but fun work environment.
You will be making targeted numbers of outbound calls, and receiving inbound calls, to and from new and existing business, be responsible for lead generation, order processing, upselling and maintaining an accurate client database. A confident demeanour and excellent communication skills are all essential to the role. Whilst knowledge of the business-supplies industry would be preferred we would like to hear from you if you have experience in any of our seven divisions.
You’ll need the following skills:
- Excellent customer-care skills
- Excellent verbal and written English
- Accuracy and attention to detail
- Good administrative and organisational skills
- Good computer and typing skills
- An ability to work under pressure and to deadlines
- An ability to work independently and as a team
- Proactivity
We offer a competitive salary, 21 days’ holiday which increases with service, a day off on your birthday and a pension scheme. Other fantastic benefits include free continental breakfast two days a week, all-expense paid Summer and Christmas parties, charity fundraising activities and an upbeat, fun environment. Hours of work are 9am – 5pm Monday to Friday.
We’ve grown to a family of over 100 employees and our average length of service is 14 years which is testament to the great work environment we provide. We have experienced year on year growth for the past eight years and have numerous business awards under our belt so don’t miss out on this great opportunity to join an exciting and forward-thinking company and grow along with us.
Customer Service Executive– Business Supplies Division
Customer Service Executive– Business Supplies Division
Location: Chadderton, Greater Manchester
Salary: £16,000 to £18,000 depending on experience
Job type: Permanent
Contact: paulrocca@zenoffice.com
We are looking for an enthusiastic and hard-working customer service executive to join our busy sales and customer service department. This is an exciting role for the right candidate who thrives in a dynamic and challenging but fun work environment.
You will be making outbound calls, and receiving inbound calls, from new and existing business, be responsible for order processing, and maintaining an accurate client database. A confident demeanour, excellent phone manner and communication skills are all essential to the role. Whilst knowledge of the business-supplies industry is desirable we would like to hear from you if you have customer service or call centre experience in a fast-paced environment.
Job Responsibilities:
- Prioritise and process customer orders and requests submitted by telephone, email, and web.
- Investigate and resolve customer complaints in a patient and timely manner.
- Maintain thorough and accurate customer service records.
- Keep confidential records and financial information private and secure.
- Learn how to use database systems and technology to deliver great customer care.
- Liaise with company purchasing and suppliers for due dates on back orders, collections and deliveries.
- Work as part of the sales team to drive positive company sales results.
- Help customers with on-line access, setting them up and adding products to order pads.
- Check product availability for customer orders to ensure 100% order fulfilment.
- Assist financial department with customer security checks and accounting enquiries.
- Communicate with customers about their orders, including any delays or changes in delivery.
- Always maintain a positive attitude to customers, suppliers and work colleagues.
Skills required:
- Excellent customer-care skills
- Professional phone manner
- Excellent verbal and written English
- Accuracy and attention to detail
- The ability to multi-task
- Strong administrative and organisational skills
- Solid computer and typing skills
- Good working knowledge of the Microsoft Windows and Office environment
- An ability to work under pressure and to deadlines
- Work independently and as a team
- A tenacious manner and ability to problem solve
- Adaptability and proactivity
We offer a competitive salary, 21 days’ holiday which increases with service, a day off on your birthday and a pension scheme. Other fantastic benefits include free continental breakfast two days a week, all-expense paid Summer and Christmas parties, charity fundraising activities and an upbeat, fun environment. Hours of work are 9am – 5pm Monday to Friday.
We’ve grown to a family of over 100 employees and our average length of service is 14 years which is testament to the great work environment we provide. We have experienced year on year growth for the past eight years and have numerous business awards under our belt so don’t miss out on this great opportunity to join an exciting and forward-thinking company and grow along with us.
Sales Order Support – The MPS Team
Sales Order Support – The MPS Team
Location: MPS Head Office at ZenOffice, Chadderton
Salary: £15,000 to £20,000 depending on experience
Job type: Permanent
Contact: moniquescholes@zenoffice.com
JOB PURPOSE:
An operations role within the Sales Order Processing Team, responsible to the Head of SOP you will be directly involved with the Sales Teams in terms of taking their deal packs and processing them through from the point of customer signature to ultimate sign-off internally to the Service Billing Team, the majority of the work is within the MPS cloud based system Vantage Online.
KEY ATTRIBUTES:
- Good IT skills, as in addition to using the full Office suite of Microsoft (WORD, EXCEL, OUTLOOK, …. Primarily) you will also be using cloud-based systems; Vantage Online (MPS main system), Manufacturer systems (XSM & DCC), Finance system (Horizon)
- Good Team player, as part of a 6-person team you need to be able to communicate effectively with your peers and take responsibility for their work sometimes when they aren’t available
- Good communicator, the installation process involves lots of communication verbally and electronically with Distributors, Customers, 3rd party contractors, etc…
- Good English skills, a lot of communication is via structured emails, much of which is customer facing so being clear, concise and professional is essential
- High level of numeracy, every sales order processed contains many financial details and as such an understanding of all aspects of leasing, service billing and straight-forward spreadsheet analysis is a requirement of this role
- Calmness, sometimes the job is stressful when the customer is agitated about their expectation of the implementation and being able to deal with this and diffuse difficult situations is important to a successful install
- Prioritisation, work with the business on their varying priorities through the working month so that alignment is always to the commercial objectives of the MPS Team
PRINCIPAL DUTIES:
- Read through and fully understand the Deal Pack created by the salesperson and allocated to you by Head of SOP
- Check all the contract paperwork provided with the deal pack to ensure its validity for processing.
- Input all key details of the deal into Vantage Online and the SOP tracker
- Ensure completion of the SOP checklist as the deal is progressed
- Liaise with all functions involved in the implementation; Distributors, Manufacturers, Logistics, Analysts, Sales, Finance Providers, IT, Service Billing, MPS Management
- Purchase the equipment from our preferred list of distributors at the best price possible
- Arrange the logistical movements for the implementation using both distributors and our 3rd party logistics partners to provide the most cost-efficient installation
- Set up the service contract with our equipment suppliers (HP & Xerox) to support the devices installed, look to optimise the service contract plan to the expected volumes of the customer
- Send all required documentation to the Finance Provider to maximise the probability that our invoice for the lease activation is paid out within days of their receipt of it
- Accept responsibility for the resolution of all issues that arise during an implementation, ensuring that the respective parties that can support have been engaged
- Invoice the deal out to the Finance Providers or customer in accordance with the businesses monthly invoicing priorities
- Chase payments on deals, ensuring the Finance providers or customer has all the necessary paperwork to enable payment to be made
KEY TASKS:
Within each deal work to the respective checklist as defined by the Head of SOP, but encompassing tasks as below:
- Handling telephone calls
- Checking of details including price and specification
- Liaison with other departments to progress jobs and obtain information
- Resolving queries which are identified during the processing of the job
- Raising purchase orders to suppliers
- Responding to and dealing with customer queries in a timely and professional manner
- Ensuring customers are kept informed of stock position, potential delays and delivery dates
Field Sales Managed Print Specialist – The MPS Team
Field Sales Managed Print Specialist – The MPS Team
Location: Chadderton, Greater Manchester
Salary: Competitive – uncapped commission structure
Job type: Permanent
Contact: hello@thempsteam.com
We’re currently seeking a results driven individual to work within our team in a field sales role. The ideal candidate will have several years’ B2B field sales experience in a solutions driven IT, telecommunications, managed print services or document management role.
The role involves developing and growing a customer base within a defined geographical territory, supported by a dedicated lead generation team as well as being aligned to a dedicated Office Supplies Team.
You will sell a range of hardware to include photocopiers, scanners, printers, multi-functional printers and all related document / print management software solutions.
This role is 70% new business focused. Utilising a solution focused approach, you will fact find, establish needs and then sell to those needs by offering a ‘value added’ solution.
You’ll need to meet the following essential skills and criteria:
- At least 3 years B2B field sales experience in a solutions driven IT / telecommunications / managed print services / document management role
- Must be great at establishing a need and then offering a value-added solution by following a sales process through to a close using great closing skills (if you sell only on price then you will not be right for the role)
- You must be a great new business hunter as well as having excellent account management skills
- Must have a stable career history and a proven track record of success
- Must be very consultative in your ‘selling style’
- You will be customer focused, great at building trust and relationships and then maintaining those relationships
- Have great work ethics
- Hard working, resilient and driven
- You need to be polished and have great business acumen
- You must have a great personality, able to build rapport easily and have excellent communication skills
In return, we offer a company car or car allowance, laptop, iPad, company mobile, pension scheme and a great working environment.
call us at: 