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ZenOffice takes your privacy seriously.

The following outlines what data we collect, why we collect it and what we do with it:

What we collect and why

When you visit our website, we record certain details about your visit, such as your domain name and/or IP address, the pages you view and the address of any website that may have lead you to www.zenoffice.com. We use this information to understand what visitors to our site are looking for and what they find interesting, and to make decisions about how to improve the service that our website provides.

We record telephone conversations for training and monitoring purposes. We may refer back to recorded telephone conversations during employee training sessions, or to ascertain details of a verbal agreement or conversation between a member of our team and a caller.

Storage of data

When you complete a form on the website (i.e. when you use the contact form), we store the details you enter in a database. Unless you tell us when you complete the form that you don’t wish us to contact you in future, we may use this data to inform you about updates to our website or product range from time to time. If you believe your name and/or e-mail address to be stored in our database and would like the record deleted, please contact us using this form.

Our recorded telephone conversations are stored securely in a cloud storage solution which meets all relevant data security legislation.

Data security

Appropriate technical and organisational measures have been taken to protect the data we store from access by unauthorised individuals or organisations. The database itself is stored in a high security data centre, protected by leading-edge firewall technology.

Information sharing and disclosure

ZenOffice will not sell or rent your personally identifiable information to anyone.

ZenOffice may send personally identifiable information about you to other companies or people when:

  • we have your consent to share the information
  • we need to share your information to provide the product or service you have requested
  • we need to send the information to companies who work on behalf of ZenOffice to provide a product or service to you (unless we tell you differently, these companies do not have any right to use the personally identifiable information we provide to them beyond what is necessary to assist us).

Your consent

By using our website and/or telephone system, you consent to the collection and use of this information by ZenOffice. If we decide to change our privacy policy, we will post those changes on this page so that you are always aware of what information we collect, how we use it and under what circumstances we disclose it.